CRM Application


CRM software or customer relationship management – CRM is all about identifying, satisfying, retaining and maximizing the value of a company’s best customers.

CIPL builds custom CRM software that can fit your business model and integrate into applications and services.CIPL mainly take care of user’s expectations. We also provides software development in US, UK, USA, Malaysia, Japan and India.

Features of CIPL’s CRM Software:

  • Lower operational costs
  • Deliver a superior customer service
  • Need to increase the profit potential from a strong customer relationship
  • To establish a low cost communication link between the company and its regular customers
  • Reduce time to market of new propositions
  • Manage channel conflicts
  • Increase market share and revenue per customer
  • Improve workforce productivity
  • Improvement in process flow
  • Improve customer retention rates

Benefits of CIPL’s CRM Software:

  • Better information for better management
  • Ability to provide faster response to customer inquires
  • Having a deeper knowledge about the customers
  • Getting more marketing or cross selling opportunities
  • Increased efficiency through automation
  • Doing more one-to-one marketing
  • Receiving customer feedback that leads to new and improved product/s or services
  • Reduced costs of sales and increased sales representative productivity